Oman Insurance is the proud winner of the ‘Insurance Solutions Provider of the Year Middle East’ award at the PAN Finance Awards. Reinforcing the company's position as the reference in the region for customer excellence, the event recognised their innovative solutions, community engagement and the drive to augment customer satisfaction. The PAN Finance Awards is a well-recognised standard of excellence that identifies and promotes best practices in several industries across the globe.
The recognition reflects the success of Oman Insurance's collective effort as a team in delivering consistent and improved services even during the pandemic. They quickly adapted to the unprecedented changes to their routine and maintain their performance. As part of the company's customer-first digital strategy, they implemented several initiatives that fortified their communication channels and expedited claims processes, ensuring the utmost convenience of their customers.
