Assistance Programme

As long as you're connected to us, you're never far from help. 

With Oman Insurance Company's Assistance Programme, we've got you covered for all common roadside emergencies, including accidental towing, breakdown towing, flat tire, lock-out assistance, gasoline delivery, off-road assistance and dead battery services.

Most importantly, you get the peace of mind that no matter when or where you run into issues with your car, you're getting a helping hand soon. Our emergency services are available to you across the UAE and GCC 24 hours a day, 365 days a year.

Download IMC Roadside Assistance for instant assistance. 

IMC Roadside Assistance is a free smartphone app available that you can use to instantly and easily request assistance in cases of roadside emergencies. It is available for both Apple and Android users.

On receiving your request, our service provider will automatically detect your precise location, dispatch the closest responder and confirm that help is on the way.

 IMC Roadside Assistance is available for download on both the Apple App Store and the Google Play Store. Download it today for an added layer of safety and assurance on the road.

Key Benefits

Benefit Details

Benefit Details

TPL / Basic Silver Gold Platinum
Accident towing service Yes Yes Yes Yes
Breakdown towing service Yes Yes Yes Yes
Battery boosting service Yes Yes Yes Yes
Flat tire service Yes Yes Yes Yes
Locked out Yes Yes Yes Yes
Fuel delivery service Yes Yes Yes Yes
Removal & extraction No 400 500 800
Car renewal registartion service No No Once a year Once a year
Off-road recovery service No No Yes Yes
Pickup & drop for regular vehicle servicing No No No Once a year
Within city/Intercity Within same city Within same city Inter Emirate Inter Emirate
Usage limit Thrice a year Unlimited Unlimited Unlimited
Geographical coverage (UAE issued policies) UAE UAE UAE & Oman UAE & GCC