Marking a significant milestone in their track record of success at international events, Oman Insurance Company won 4 titles at the Global Brands Magazine Awards 2021 event. The company was elected as the best performer in the Life, Health and General Insurance sectors and was also recognised with the Digital Initiative of the Year award.
The Global Brands Magazine Awards is a well-established standard of excellence that recognises and rewards exceptional performance in several industries across the globe.
Shaping the future of insurance
Last year, in a bid to enhance customer experience, Oman Insurance revisited all the processes of their value chain to improve efficiency and optimise budgeting. Now, the company has made large investments on expanding their digital capabilities and improving accessibility for customers. With an 89% customer satisfaction rate achieved in 2020, the company aims to fully digitise their business lines in the upcoming years.
