Download your claim form from the "Download Forms" section on this page, fill it up and submit it online, in person or through courier.
Remember - one claim form per person. Family members must apply individually.
Please submit the claim forms as soon as possible, but within 90 days of treatment to ensure timely processing. Both you and the attending doctor must fill in the claim form for each individual visit or course of treatment.
Along with your form, make sure you include all the required supporting documentation as mentioned in the Summary Table of Invoices that comes attached with your claim form. You can also include your International Bank Account Number (IBAN) for faster claims payments.
Ensure that you have retained a copy of the form, the summary table and original invoices and reports for your reference.
Before you submit your claim, make sure you have also reviewed the Table of Benefits section in your policy document to understand what's included and excluded from your policy. This can help avoid rejections.
Online Submission
Click here to submit your claim online. You can also use our mobile app for easy claim submission.
Physical Submission
Deposit your claim at your HR department, broker or at one of our branches.
Courier
Send your claim by mail to:
Medical Claims Department,
Oman Insurance Company,
Level 3, Al Rigga Business Centre,
Al Rigga Street, Deira
PO Box 5209, Dubai, UAE